Services
Customer Service Desks
There are 2 Customer Service Desks available inside Al Ain Mall.
* Ground Floor - near Rivoli
* First Floor - near Women Secret
Outdoor & Basement Parkings
Mall outdoor parkings plus 3,000 parking spaces spread over 3 levels of basement. It also includes designated parking spots for People of Determination.
Taxis drop-off and pick-up
Located at Main Entrance
Electric Vehicle Charger
Electric Vehicle charging station available at in Basement 1 and Basement 2 parking.
Free Mall WiFi
Free DU Wifi service available at your convenience throughout the mall.
Etisalat & DU
Operates a full-fledged service branch on the Ground Floor for your telecommunication needs. Payment Machines are also available.
Wheel Chairs
Wheelchairs are available free of charge at all the Customer Service Desks, based on availability.
Child Care Rooms
There are 2 child care room facilities available in designated washroom areas where a parent can attend to their baby's needs.
* Ground Floor - near Perfect VIsion
* First Floor - near Mother Care
Lost & Found Assistance
If you’ve misplaced or lost an item in the mall you may visit our Customer Service Desks or Security Officers for assistance or contact +97137660333
Bank & Foreign Exchanges
Branches of First Abu Dhabi Bank (FAB), Commercial Bank of Dubai, Deem Finance, Al Ansari Exchange, Redha Al Ansari & ATMs of leading Banks are available at the Mall.
Rent a Car & Mall Car Wash Services
Car Rental Service is available from Thrifty located on the Ground level in front of Carrefour.
Protection Car Care & Al
Mall Car Wash are available at B1 parking in the
new extension.
Sellanycar.com
Free Car Valuation & Inspection, free car deregistration, part-exchange and settlement of bank loans and mortgages. Offers a fast, easy and fair car buying service.
DHL Courier
DHL courier service available and located at B1 entrance leading to Carrefour.
Prayer Rooms
There are 1 prayer room for men and women located on the First Floor.
Extension - Next to Sharaf DG
Kiddie Kruzzers
Kiddie Kruzzer can be rented through the Customer Service Desks located in Ground Floor near Shakespeare Cafe.
Letter Box
Emirates Post - at the Main Entrance on the Ground Floor, First Abu Dhabi Bank side.
Kuwaitat Area, Al Ain, U.A.E P.O. BOX – 1818